Shipping policy

At LUSHIFY, we are committed to providing our customers with a smooth, reliable, and convenient shopping experience. Please review our shipping policy below for information regarding order processing and delivery.

1. Order Processing

All orders are carefully processed and prepared for shipment after the order is successfully placed.

Orders are generally processed within 1–2 business days, excluding weekends and holidays.

Once your order has been shipped, you will receive shipping information or tracking details, when available.

2. Shipping & Delivery Time

We offer standard shipping with an estimated delivery time of:

5–7 business days

Delivery times may vary depending on the customer's location, carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Please note that the estimated delivery time begins after your order has been processed and shipped.

3. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

LUSHIFY is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

4. Delayed or Lost Packages

While we work with reliable shipping carriers, occasional delays may occur.

If your package is delayed or appears to be lost, please contact us so we can assist you in resolving the issue with the shipping carrier.

5. Damaged Packages

If your order arrives damaged, please contact us as soon as possible after delivery. We may request photographs or other information regarding the damaged package or item to assist with resolving the issue.